Privacy Policy

BC Plumbing, LLC(“BC Plumbing,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use getbcplumbing.com, how we use it, and the choices you have.

When you request a quote, contact us, or submit a form on this site, we may collect:

• Name, phone number, and email address
• Service address (if you provide it)
• Details about your plumbing issue or requested services
• Coupon or offer information you mention in your message

We do not intentionally collect sensitive personal information through our forms. Please do not submit payment card numbers or other financial account details through the website.

We use the information you provide to:

• Respond to your quote or service request
• Schedule plumbing services and follow up by phone or email
• Send a confirmation that we received your request
• Improve our customer service and website experience

We do not sell your personal information to third parties for marketing purposes.

Form submissions are processed by our website and delivered to our team by email using a secure email service provider (Resend). Your message is sent to [email protected] so we can respond to your request. You may also receive an automated confirmation email at the address you provide.

If you call (985) 214-4744 or provide your phone number, we may use it to contact you about your service request, appointment, or emergency plumbing needs. Standard carrier rates may apply.

This site uses essential cookies required for basic functionality. We also use Google Analytics 4 to understand how visitors use getbcplumbing.com, such as which pages are viewed and how users navigate the site. Google Analytics collects information like your IP address, browser type, pages visited, and general location. This helps us improve our website and marketing.

Google Analytics data is processed by Google LLC. You can learn more in Google's Privacy Policy and opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Our site may link to third-party services such as Google Maps, Facebook, or Nextdoor. Those sites have their own privacy policies, and we are not responsible for their practices.

We retain contact and service request information as long as needed to respond to your inquiry, provide services, comply with legal obligations, and resolve disputes.

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at [email protected] or (985) 214-4744.

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision.